Bridging the Expectation Gap: A Q&A With Ellen Banach
Thanks to industries like online hospitality and dining, consumers today have high expectations for all of the service providers they encounter — including healthcare providers. What options and conveniences can you offer to drive consumers to choose you?
Healthcare providers that don’t offer access and convenience to consumers will fall behind those that do.
About the Presenter
Ellen Banach is an experienced healthcare executive with expertise in developing and executing strategies to drive patient acquisition, build service lines, and increase revenue in competitive environments. Watch her December 2016 webinar with Healthgrades, “Healthcare Disrupted,” here.
The research is clear: Health systems that want to succeed will adopt online scheduling.Take a look