Today’s consumer expects the best: quick, convenient, and friendly. A tedious touch-tone menu or lengthy hold time fails to meet that expectation and leaves consumers disappointed. With most still picking up the phone to book health-related appointments, having the right voice representing you is crucial. A full-service, healthcare-only call center enables you to both satisfy consumer demand and capitalize on the opportunity every caller represents.
86% of healthgrades.com consumers choose to book over the phone instead of online1
100% percent of calls are tracked, so you can see what’s driving patient acquisition
We answer 80% of calls in 30 seconds or less
In today’s world, it’s all about finding truth in data. See how Healthgrades can help your health system acquire valuable information and use it to make meaningful connections with consumers.